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Frequently
Asked Questions!
Why
do you only offer files in RealMedia format?
Why
is the picture not very clear?
Why
does RealPlayer keep stopping, and then start playing again after a while?
Why
do you only offer files in RealMedia format?
RealMedia
is available to anyone free of charge and is widely used throughout the
internet. The files generally load and play faster than other formats.
The total file size is also much smaller than other formats and because
the 100 Huntley Street program is 1 hour in length, size is a consideration.
Why
is the picture not very clear?
Files
created for 56K connections are highly compressed. Because this connection
speed is relatively slow, not as much data can be transfered from the web
to the user's RealPlayer. Therefore the video (picture) is sacrificed,
giving preference to the audio. For faster cable connections, more
information can be transfered, thus allowing for a much better picture.
Why
does RealPlayer keep stopping, and then start
playing
again after a while?
The
most common reason for this is high internet traffic. RealPlayer
will buffer (load into memory) a certain portion of the file before it
begins to play. Then as it plays, it continues to receive more of
the file into the buffer. If it can't replenish fast enough, the
file will stop playing as RealPlayer keeps trying to buffer more data.
There is a setting you can check in your player, under "View", "Preferences",
"Connection". The "Buffered play" option is best set to "Buffer entire
clip up to available memory." The player usual comes defaulted to
this setting, but it's worth checking if you're having problems.
You might also consider downloading the file and playing it directly from
your c: drive. This way you're not competing against other internet
traffic as it plays!
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